Which OS versions does NayaPay support?

At NayaPay, we are committed to delivering the most secure and seamless experience for our users. To make sure we live up to that promise, we regularly update our app to keep up with the changes in technology. 

If you want to know about the system prerequisites necessary to use the NayaPay app, read on to learn the OS versions we support.

OS version
iOS 13 and above
Android 7 and above

To have the best experience, we recommend using the latest versions 🌟

Keep checking this space for updates on OS versions that have reached or will soon reach the end of support. If you're using any of the versions mentioned below, please update to continue using NayaPay 🔄

Not Supported

OS version End of support
Android 6 and below January 1, 2024

Why do we end support for older OS versions? 🤔

As technology evolves, so do the capabilities and security requirements of mobile applications. 

Each year, Google and Apple launch new updates, and we must promptly update the NayaPay app to ensure compatibility with new versions and ensure any security vulnerabilities are patched. Continuing to support older versions can lead to a compromised user experience due to the limitations in outdated technology. It is a step we take with a heavy heart, but it is essential to allocate our resources wisely and prioritize the user experience on the most commonly used versions and to ensure security and integrity of the NayaPay platform.

How can I update my OS to a supported version? 🛠️

For guidance, you can refer to the official support pages of Apple for iOS devices and Google for Android devices.

You can also turn on automatic updates for iOS and Android to make sure your device is always running on the latest updates. To check this, follow the steps below:

  • On Android (it may vary depending on your current version and device): Settings > System > System Update
  • On iOS: Settings > General > Software Update

If you have any questions or require assistance with updating your Android or Apple OS, our dedicated Support team is readily available to assist you.