How can I view my documents on NayaPay?

  • Account Statement

You can generate your Account Statement instantly from your NayaPay app by following the steps below:

  1. On the home screen, click on the three green lines in the 'My Wallet' section.
  2. Enter your MPIN.
  3. Select 'Statements'. You will be able to view your current and last four months' statements, along with annual statements.

These statements can easily be downloaded as a PDF or CSV file with just a single tap! If you want to generate a customized account statement, please email us at support@nayapay.com so we can assist you better.

  • Withholding Tax Certificate

You can download the Withholding Tax Certificate instantly from your NayaPay app by following the steps below:

  1. On the home screen, click on the three green lines in the 'My Wallet' section.
  2. Enter your MPIN.
  3. Select ‘Statements.’ and you will find the Withholding Tax certificate for that fiscal year.