Can I check the invoice against each transaction?
If your customer made payment against an invoice generated on NayaPay Arc and used one of the methods listed on the invoice, you can click on the transaction corresponding to his invoice ID in the Transactions or Sales tabs to view the invoice and other transaction details.
If your customer paid using a method not listed on the invoice (such as transferring funds directly to your wallet account or bank account), then this transaction will not have a corresponding invoice ID. You will need to manually trace the invoice in the Transactions tab by matching the payer in the transaction details with the customer’s name on the invoice as well as possibly the amount paid.