Refunds and Chargebacks

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• What is a chargeback?
• Why would a customer file a chargeback?
• How are chargebacks filed?
• How do I respond to chargebacks?
• How do I find my chargebacks?
• How can I refund a customer?
• Do I have to pay a fee for issuing refunds?
• Is there a limit on the number of refunds I can process with NayaPay?
• Will my customer be notified when my refund completes?
• How do I know when a refund is complete?