How can I close my account?

We're sad to see you go. You can drop us an email at, call us at (021) 111-222-729, or message us through in-app chat support to request account closure. After verifying your details, we will begin the process of closing your account.

Please make sure to withdraw or transfer any funds in your NayaPay account before closing your account. You will not be able to access any funds through the app once your request is processed. Please note closing your account will not automatically transfer funds to your bank account.